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Delivery Types

icom/400 is the industry’s leading monitoring and messaging system to deliver your notifications via several methods. icom/400 delivery types include:

	E-mail
	Alphanumeric or digital pages
	Cell phones
	Wireless devices
	Workstations
	Fax
	Spooled Files
	Network message

Attachments

You can attach a spooled file or text file to an e-mail or fax message; all you have to do is specify the file you want to send and icom/400 will automatically send your file as an attachment. The message you specify in the message field will be the cover page for your fax or the body of your e-mail.

Monitors

icom/400 can also be configured to run other user specified monitors for items like:

	Job queues (number of jobs waiting, etc.)
	Maximum job length (maximum run time)
	Job existence
	Job status
	Object and library size
	Number of spooled files in an output queue
	Specified message queues
	QHST
	Remote devices
	Network files
	Spooled Files
	CPU capacity
	Jobs running in a subsystem
	Configuration status of a line, controller or device.
	User defined monitor

You can filter for important messages and exclude messages that you do not want to monitor. icom/400 can skip message queue entries if a match is found and can monitor for more than just message type and ID - it can look for a string of data like a line name, controller, program, code number or any other string. icom/400 gives you the flexibility to start and stop monitors for the whole system or for individual queues. Message filters can be copied from one monitor to another to simplify set-up.

Report Distribution

There is a better way to distribute documents and reports. With icom/400's spooled file report delivery type, a spooled file can be sent in its entirety as an attachment to an e-mail message or split into individual documents and each document sent to a separate address. Why go to the expense of printing, stuffing, and stamping invoices? Let icom/400 automatically distribute them by e-mail.

Two-Way Communication

icom/400 gives you the option of replying to a critical system, or a user message by using 2-way messaging. Save the expense of another communications line and use modem-less, 2-way e-mail. Receive system messages either through your e-mail account or on your pager/cellular phone using email. Reply to error messages using predefined options or customized entries. With icom/400, there is not reason why you cannot stay in touch with your System i.

Networking

icom/400 is just the tool you need if you have multiple, networked System i's. System messages from all System i's on the network will automatically be routed to a central System i. Replies to system messages from any System i can be made from the central system. icom/400 makes your job easier.

Systems Management

icom/400 helps you manage your system by monitoring its status and notifying you of any problems or potential problems.

icom/400 will monitor:

	Your configuration status including your controllers, lines and devices
	The presence of remote devices via TCP/IP connections
	The arrival of network files
	Power failures
	Program errors
	Hardware errors

And any of the other 24,000 messages that your System i will post to QHST or a message queue.

Actions

icom/400 allows you to respond to messages with pre-determined Actions. Actions can include items such as:

	Remote command issuance
	Default message replies
	Forwarding of messages
	Activation of jobs or commands with or without passed parameters
	Canceling jobs
	Sending customized network messages
	Resetting failed communication lines

icom/400 will execute up to 999 different commands in response to each message and allows you to customize message text and reply options for non-technical staff. So if you have a two-step response to a message, icom/400 can execute it for you.

Schedules

icom/400 has the most sophisticated scheduling options available. Users can define their own monitors and schedules which alert them to important business meetings or any other time management issues they specify. Schedules can also be assigned to monitors and recipients.

Delivery

icom/400 is the industry’s leading monitoring and messaging system to deliver your notifications via several methods: e-mail, pagers, telephones, faxes, spooled files, workstations, and network messages.

Some of the icom/400 delivery features include:

	Can be used as standalone paging system
	Supports numeric pagers
	Supports alphanumeric pagers
	Supports multiple paging companies simultaneously
	Supports digital and analog phones
	Multi-user/multi-line interface for dispatching
	Customized delivery delays
	Divide long messages into shorter ones for paging
	Escalation of messages until acknowledgement is received
	Select recipient based on "On-call" list
	Restrict messages to a certain timeframe for each user
	Nicknames for recipients
	Create short names for pre-defined messages or saved messages
	Retry sending the message if pager company is busy
	Restricts which pagers a user can send pages to
	Able to select multiple people to page based on different criteria
	Able to send first or second level message text
	Can bundle pages and send several at once
	Will send all pages for one company in one call
	A timer on batch so pages don’t wait too long
	Supports secondary outbound line if first is busy
	Supports multiple outbound phone lines simultaneously
	Send a message from an interactive Command Line or Menu
	Send a message from a Batch program
	Send a message based on a message in a message queue
	Send a message to a Group Distribution list
	Specifies queue name for message queue monitoring
	Specifies minimum message severity for message queue monitoring
	Specifies job name that sent the message for message queue monitoring
	Specifies user id that sent the message or is associated for message queue monitoring
	Specifies the program name that sent the message
	Specifies the specific message ID received

Quick Start

icom/400 offers a comprehensive set-up feature called Quick Start. icom/400 Quick Start will take you through the steps necessary to deliver messages via e-mail, pager, message queue, fax, spooled file, network message, or to ring a telephone.

With Quick Start, you can configure your e-mail server, asynchronous modem, line resource description, and pager company. You can add recipients and the delivery types for each recipient (such as e-mail, pager, message queue and telephone notification.) You can also send a message to test the various delivery types.

For more information, call 1.877.369.6922 or email info@pbsnow.com